Privacy Policy

Effective Date: 02/09/2025

Resonate ("App", "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information. By using Resonate, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of data:

On-device entries. Your journal text and saved affirmations are stored locally on your device.

Text you submit for personalisation. To generate personalised content, we securely send the text you enter to our AI provider via our server. We do not store these entries on our servers. Our AI provider may retain API inputs/outputs for a short period (up to 30 days) for safety and abuse monitoring and does not use API data for training.

In-app selections. Categories you choose in the app help personalise your experience. We may analyse these selections in aggregate to understand our audience and improve the product.

Marketing emails. If you join our email list, we collect and store your email to send you updates, promotional materials, and relevant information about Resonate. You can unsubscribe anytime.

Usage analytics. We collect aggregate, de-identified analytics (e.g., page views, button taps, session duration) to improve the App and to understand which audiences respond to our product.

Device & log data. We may collect IP addresses, device type, and operating system details for security and debugging purposes.

2. How We Use Your Data

We use your information to:

  • operate, maintain, and improve the App (including diagnostics and analytics);

  • derive aggregate, de-identified audience insights that inform our advertising strategy (e.g., which interests or demographics to target on third-party ad platforms);

  • respond to support requests and prevent abuse/fraud; and

  • send marketing emails if you opted in (unsubscribe anytime).

We do not sell your data, and we do not use your data to train AI models.

3. Data Retention, Storage & Security

On-device. Your entries remain on your device until you delete them or uninstall the App. Device or cloud backups you control (e.g., iCloud) may retain app data until deleted or overwritten by you.

Marketing emails. We retain your email until you unsubscribe, at which point it is removed from our marketing list.

Our servers. We do not store copies of your entries. We may keep minimal, non-content logs (e.g., timestamps, request IDs, error codes) for reliability and security, which are deleted after a short period.

AI provider. Our AI provider may retain API inputs/outputs for up to 30 days to ensure service integrity and detect abuse, then removes them; API data is not used to train models. For details, see Section 8 (AI Provider).

Security. Data is encrypted in transit (TLS) and protected with industry-standard safeguards and access controls.

4. Analytics & Third-Party Services

We use Firebase/Google Analytics to measure how features are used (e.g., screens, taps, retention) so we can improve the App and understand our audience. We also use aggregate, de-identified analytics to plan our advertising strategy (for example, which interests to target on third-party ad platforms). We do not share your personal data or app identifiers with ad networks for cross-app retargeting, and we do not engage in “tracking across apps” as defined by Apple’s App Tracking Transparency (ATT) policy.

If we later add ad SDKs or share identifiers for cross-app ads, we will update this policy and request permission via ATT.

5. User Rights & Consent

Using Resonate requires AI processing: when you use core features, your text is sent to our AI provider to generate content.

You can delete entries at any time within the App.

You can request a copy or deletion of other data (e.g., analytics or support records) by emailing us at the address below. Depending on where you live, you may have additional rights (for example, under the Australian Privacy Act and certain U.S. state privacy laws). We will honour applicable rights and requests.

6. Children’s Privacy

Resonate is not intended for children under 13. We do not knowingly collect data from minors. If we discover that a minor has provided personal data, we will take steps to delete it.

7. International Users

Your data may be processed in countries outside your own (including Australia and the United States) by us and our service providers. We take steps to protect your information consistent with applicable laws.

8. AI Provider

We use an AI provider to generate personalised content. Our current AI provider is OpenAI. OpenAI states that it does not use business/API data for training and may retain API inputs/outputs for up to 30 days to detect abuse, after which they are removed (unless legally required otherwise). You also retain rights in your inputs and outputs, to the extent permitted by law. Learn more here: https://openai.com/enterprise-privacy/.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website, and continued use of the App constitutes acceptance of the updated policy.

For any questions or privacy-related concerns, contact us at swagger_flowing2z@icloud.com.